Bridal Gown Returns are subject to a 25% re-stocking fee. All other items have a 50% re-stocking fee. Return shipping is buyer's responsibility. Shipping cost is non-refundable. Buyer must contact us to obtain RMA prior to returning order. Unauthorized returns will not be accepted and will be returned at buyer's expense. Return requests must be submitted within 7 days (including Holidays and or weekends) of order arrival date. Please contact us by email at info@ginnysbridalcollection to request your RMA or to assist you with return questions. We strive to reply all communications within 24 hours (business hours). Please note our hours of operation are Tuesday-Saturday 10:30am-6:00pm.
